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Which leadership principle focuses on detailed understanding to solve problems?

  1. Frugality

  2. Dive Deep

  3. Think Big

  4. Hire and Develop the Best

The correct answer is: Dive Deep

The leadership principle that emphasizes gaining a detailed understanding to solve problems is centered on the idea of thoroughly exploring and analyzing issues before making decisions. By diving deep, leaders and team members at Amazon take the time to investigate the root causes of problems, gather extensive data, and engage with complex details. This approach promotes a culture of informed decision-making where solutions are based on a comprehensive understanding of circumstances rather than superficial observations. When individuals dive deep, they often uncover insights that might be overlooked in a more cursory analysis, resulting in better problem-solving outcomes. This principle encourages leaders to question assumptions, gather diverse perspectives, and utilize metrics to drive effective resolutions, making it integral to achieving high standards and innovation within the company. In contrast, while other principles like frugality may focus on resourcefulness, think big encourages visionary thinking, and hiring and developing the best emphasizes talent management, none specifically underscore the importance of detailed understanding in problem-solving as effectively as the dive deep principle.